How To Remove A Mac Computer Virus, Malware, Spyware, Maintenance, And Cleaning 2017

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This Mac tutorial shows how to remove viruses, malware, spyware, adware, and basic Mac maintenance and cleaning 2017

— Affordable Gaming Computer —
(Will Play All Games):

Steps:

1. (Time Stamp 0:32) – Verify and Repair Disk Errors, Verify and Repair Disk Permissions

2. (Time Stamp 1:33) – 1st Malware Removal Scan:

3. (Time Stamp 2:21) – 2nd Malware Removal Scan:

***NOTE: We Also Strongly Recommend Using MacScan:

4. (Time Stamp 3:44) – Free Antivirus options – virus scan and removal.
a) Avast:
b) Avira:
c) AVG:
d) Sophos:

5. (Time Stamp 5:41 ) Web Browser Clean, Security Check, & Optimization
a) Mozilla Firefox (Time Stamp 5:41) Paste the following link into Firefox to update plugins:
b) Google Chrome (Time Stamp 10:14)
c) Safari (Time Stamp 13:19)

6. (Time Stamp 16:18) Garbage Program & Garbage Application Removal

7. (Time Stamp 18:59) Apple Updates

8. (Time Stamp 19:31) Login Items Audit

9. (Time Stamp 20:39) Security Settings Check – Including FileVault & Firewall

10. (Time Stamp 22:47) Garbage Data Removal:

NOTE: Remember to restart/reboot the computer after completing all steps.

ADDITIONAL MAC ANTIVIRUS OPTIONS:
Norton:
Webroot:
Bitdefender:
Kaspersky:
Trendmicro:

BACK-UP OPTIONS:
Backblaze:

Twitch TV:
welcome to this video today I will be going over some basic Mac computer maintenance and cleaning and this will include how to remove a virus malware adware and spyware and this will also help optimize your computer and help it run more efficiently please be aware I will be listing the steps down below in the notes to make sure that you're following along down below and also I am doing this on Mac OS Sierra if you are using a different Mac OS or a different version the steps are the exact same so this will still apply to you no matter which version or OS you're using for step number one you're going to go up here to go and go down to where it says utilities and when the finder opens up you'll look for where it says Disk Utility just go ahead and open it up and then when this window opens come over here to the left hand side and select the top option you will go to first aid and click on it and then you will click on the Run button to repair verify and repair disk permissions as soon as you have a green checkmark you can go ahead and click on done and then you'll come over here to the left hand side and select the next option down and then you will come back here to first aid and then you'll go ahead and click on run please be aware that this is going to slow the computer down so I would go ahead and save and close any other programs you have open and then go ahead and click on the Run button as soon as you get another green checkmark you can go ahead and click on done and you can close the Disk Utility for step number two you're going to go down to the notes below and click on the link there it will take you to this page for the adware removal tool for Mac from BitDefender it's a free program you'll go ahead and click on the free download button and you'll need to install the program so I'm just going to go ahead and open it up here and once you have it installed go ahead and just close Safari or any other programs you have open as soon as you have all other programs closed you'll just go ahead and click on the search for adware button this is usually a really fast scan so it won't take very long also finds anything it will give you the results if you get a message like this that means that it's clean and you're good to go ahead and close that program for step number three if you go down again to the notes below and click on the link there it will take you to this page which is Malwarebytes for mac I'm going to go ahead and download it and just like before once it downloads you'll need to double click on it to open it up and install it make sure that once you have it installed that you close all other programs including your web browser and so I'm going to go ahead and close Safari and then once you have it installed you'll just need to locate it and open it up now once you have malwarebytes installed you'll have a window like this and you'll want to first come up here to the top left hand side click on malwarebytes anti-malware and make sure you click on check for updates because you absolutely need this to be updated in order for it to work once finished you can click OK and then you'll go ahead and just click on scan to scan the computer once the malwarebytes can has completed you'll either get a message like this letting you know nothing was found or it will show you the results if it does find anything just make sure that it removes all of the results and then you can go ahead and close the program and move on to the next step for step number four we need to run an anti-virus scan and so down in the notes below underneath step number four I will list four different free antivirus programs that you can run on Mac make sure you only use one never ever use more than one at the same time because it will cause problems on your computer and so the options are Sophos we also have a free option from a Vera ABG and Avast and for the purpose of this video I'm just going to go ahead and use a Vera and so whichever one you use that's up to you they will all be pretty close as far as protection they'll all do a good job just make sure whatever when you install you look for the update option you want to first update the antivirus program before you run the antivirus scan and then once you get a message letting you know that it has fully updated you can go ahead and just open up the program whichever antivirus program you're using and you'll want to look for the option to run a full system scan and so we're going to go ahead and do a new scan I'm going to change the scan type we're just going to do a full computer scan and then start now again I'm using Avera so if you're using for example Avast or AVG or Sophos or even a different antivirus program the layout is going to be different obviously but all antivirus programs have an update option so you need to do that first and then all antivirus programs have a full system scan option as well you want to do that second once the scan has fully completed it will list any results if any are found and then it will give you an option to remove or quarantine them you'll just want to make sure that you remove and quarantine all the results that are found if any are indeed found for step number five we will be going through and cleaning out the web browsers and so this step will have three parts and for Part A we will be going through and cleaning out Firefox and so if you have Firefox go ahead and open it and then you'll want to come up here to the top left-hand side and click where it says Firefox go to about Firefox and what this will do is just double check and make sure that the browser is up-to-date if not it will start to update and then you will need to close and restart reopen Firefox to complete the update once that is completed you'll come up here to the top right hand side and click on the menu button and then go to add-ons and then make sure over here on the left-hand side you have the extensions tab selected and the first thing you'll do is come over here to the gear click on it and click on check for updates and then also double check to make sure you have this option checked as well to update automatically now as far as extensions and plugins and other add-ons we know they're fun and convenient but they are not good for security they are not good for privacy they let malware into the computer and browser and they also slow the browser down and so I strongly recommend that you remove all extensions with maybe one exception that being if you have a password vault or password keeper you may have an extension for that here but other than that all other extensions should be removed especially if it has the word toolbar in it so I'm just going to go through and hit remove on all of these and if you have one like this it just means that it's in a shared file but it is disabled so that's completely fine please be aware that the extensions will not fully remove until you restart the browser but again I cannot emphasize enough it is best to have zero extensions on your browsers with the exception of maybe a password vault or password keeper next you'll come over here to plugins and this will give you a list of plugins just come over here and click on the little drop down menu and change all of them to ask to activate if it has the option some of them may not have the option to change them and so if it doesn't have the option just leave it the way it is or if you know it's something you don't use you can go ahead and just hit never but any of the ones that do have the option for asked to activate make sure you select that because you don't want these always running in the background this will help secure the browser and help it run more efficiently so again just go through and change as many of these as possible to ask to activate now the next thing you're going to do is go back down to the notes and again under step 5 part a for Firefox there is a link which is this one right here what you're going to do is you're going to copy it come up here to your address bar and just paste it in and hit enter and what this will do is check to see if anything needs to be updated as far as the plugins on your Firefox web browser you can see here that we do have one that does need to be updated what you needed to go through or what you need to do is go through each one in an update every single one and then these will include security updates as well as optimization and stability updates to keep your Firefox browser healthy and safe now skipping ahead I went ahead and did the update I did have to restart the browser for the update to go through but you can now see it says up-to-date once you have all the updates finished you'll come back up here to the top right-hand side and click on the menu button and this time go to preferences now here you'll have several options underneath the general tab if you would like to make Firefox your default you can click this button to do so you can also change your homepage right here if you would like to so for example we can put in google.com and that will be our homepage some additional options if you go to a search you can write here decide what you want your default search engine to be we recommend that you use either Yahoo Google or Bing or DuckDuckGo if you want to increase privacy down here it will list all the search options now if you did have malware or some other infection on the computer there's a good chance it installed a malware related search option and so if you need to remove anything you just click on it and go over here to remove and that will remove it off the list for Part B of step 5 we're going to go ahead and do Google Chrome and so if you have chrome go ahead and open it up you'll come up here to the top right hand side and click on the three little dots to open up the menu and go down to where it says help and then about Google Chrome and this will just double check make sure that it is up-to-date if not it will start to automatically update and then you'll also need to restart the browser if it is up-to-date you'll just get a little checkmark like that next you're going to come over here and click on settings on the top left-hand side and here we'll have several options for example we can choose what we want the browser to do on startup so if we want to open up a specific page we can select that option hit set pages and we could put in for example we could put in google.com and then hit OK now if we want to change our Paige we just check this little box it will add the home button up here and then we hit change select the bottom option and then we can change our home page to whatever we want it to be again I'm just going to select Google and then hit OK if we need to manage or change the search engine we just click on this drop down bit menu again we recommend Google Yahoo or Bing or just go if you're looking to increase privacy and then if you want to set Chrome as your default browser and it's not already the default there will be a button right here that you can click on to change chrome to be your default web browser once you're finished there you'll come up here to the top left hand side and click on extensions the first thing you'll do the first thing that you'll do is come over here and click the little box just check it and then make sure you click on the update extensions Now button once that is finished just like before with Firefox we know extensions are fun they're convenient but they are not safe they are not private and they are not good for the browser as far as optimization so again I would strongly recommend that you go through and remove as many extensions as possible for the ones that come with Google Chrome the default ones what I would recommend is that you just uncheck them or unable them while they're not being used and so I'm going to go ahead and go through and do that first so those are the standard four that come with Google Chrome I've just disabled them now like I mentioned before if you have an extension that has the word toolbar in it you absolutely have to remove it you cannot keep those go ahead and just click on the little trashcan to remove it and then there's another one down here we're going to go ahead and remove that one as well now like I mentioned before the only exception I would make is if you have an extension for a password keeper or password vault if you do have one like that come here and disable it while it's not being used and if you need it you can come here and re-enable it same in Firefox other than that I would remove all other extensions just to improve security and privacy for Part C of Step five we're going to go through Safari and so up here on the top left hand side you'll just click on Safari once you have it open and go to preferences now we don't have to worry about updating Safari individually because it will update with the operating system and I will show that later so don't worry about doing an individual update for Safari like we did in Chrome or Firefox but once you have the Preferences open you'll go to the general tab and if you want to set Safari as your default there is a button to do so right there as well as we have additional options right here we can change our homepage if we wanted to you just type it in there but the main things that we're looking for is extensions so we're going to click on the extension tab now before we do anything just make sure that you have this little box down here checked and then over here on the left hand column it will list any extensions that you do have and so like I've been mentioning if you have one that that has to do with the password keeper or password vault you can go ahead and keep that one this one is a password keeper and so what I'm going to do is I'm not going to remove it but I am going to uncheck it so it's not being enabled while I'm not using it and I would recommend that again for Chrome and Firefox if you have an extension you absolutely need to keep at least disable it while it's not being used and then again I'm going to go ahead and just uninstall Pinterest there's no reason to have it even though it's from a legitimate company that does not matter because it will still open up the browser to malware and other infections and will help slow the browser down so like I've been saying you should remove all extensions with the exception of your password vault or password keeper just disable those well they're not being used once you're finished going through and removing the extensions also come over here to security and go down to the bottom where it says plug-in settings and over here on the left hand side is going to list all of the plugins you have on your Safari browser what you're going to want to do is any of the ones that are enabled with the checkmark make sure that they are set to ask over here on the right-hand side and this is similar to what we did in Firefox Adobe Flash Player I would not check that one unless you absolutely need to use it same with Java both of those have security risks involved so I would recommend not checking those ones everything else set to ask to activate if you absolutely need to use Adobe Flash Player you could activate it and then set it to ask as well but again just to increase safety and protection I would if you can and if you're not using it I would recommend that you uncheck both of those and then you can go ahead and click on done once you're finished changing all those settings for step number six we will need to go through and clean out all of the garbage programs off of the computer and so what you'll want to do is open up the finder and just make sure that you have the applications tab selected on the left hand side here it will list all of the applications or programs you do have installed on the computer and so first thing I would recommend is that you go through the list and any programs that you recognize that you know that you are no longer using or don't use you need to remove those and so for example if I wanted to remove Skype all I do is I just click and drag it to the trash and that will remove it off of the computer now there's programs here that you don't recognize what I would recommend is that you go to Google you can just google them and look them up to get more information or another option is you can come here to should I remove it com now this is generally used for PCs however if you look up a program and find it here and it's listed bad for PCs then it's going to be bad for your Mac as well but you do have to be aware that because this is for PCs a lot of Mac programs are not going to be listed here so you might have to google them instead if you see anything that pops up asking you to do a download by the way I just want to mention right now do not download anything off of this website you're only going to use this to look up program now you can search them over here in the search box and then it will give you a page like this with the rating just pay attention to this top bar if it's yellow or orange or has a red rating then it absolutely needs to be removed and so this is just a tool that you can use to help identify programs another good rule of thumb if you see any programs here that can claim to be cleaners or registry cleaners or optimization programs get rid of those outside of the programs that I show you on this tutorial video you should never use any other optimization programs most of those are malware most of them cause problems so again if you see any programs listed here that claim to be some sort of cleaner or optimization program make sure you get rid of those if you see anything listed here that says toolbar make sure you get rid of those if you see more than one antivirus program listed here you need to get rid of all except for one because you absolutely do need an anti-virus program on a Mac computer so again just go through every program here and remove all or any programs that you no longer need for step 7 what you'll do is come up here to the top left hand corner and click on the Apple icon and go down to App Store and then once it opens up here you'll just come over here to the updates option and click update this will just check to see if there's any updates available for your computer make sure that if there are updates available that you do update because they include security updates some people avoid updates because they don't want anything to change that's not good you absolutely do need to update if any updates are found for step 8 you will again come up here to the top left hand corner and click on the Apple icon and go to System Preferences and then you'll need to look for where it says users and groups and you'll just go ahead and open that up and then make sure you have over here the login items selected and then you're going to come down here and click on the padlock to unlock the padlock you'll need to go ahead and type in your password and once you have the password typed in it will go ahead and unlock so we can make changes so this is a list of all the programs that start up when you first turn the computer on because we want to optimize the computer and we don't want all this crap running in the background we're just going to go ahead and remove everything off of this list so you just click on the item hit the minus sign and it removes it again click on the item hit the minus sign and I would recommend that you get this down to zero because there's really nothing that you need running in the background when the computer first starts up and then once you have those all removed just go ahead and click the padlock and it will save the changes for step number nine we're going to go back up here to the top left hand corner and click on the Apple icon and go down to System Preferences again and then this time we're going to go over here to security and privacy and when it opens up here the first thing you want to do is you'll want to unlock the padlock again so you can make any changes if necessary and the first thing I would just double check is make sure that you do have this set to require a password I wouldn't go any higher than 15 minutes maximum if you need to change your password you can do so right there and this is the password for the computer and then also if you want to increase security you can select to only download apps from the App Store but that is up to you once you're finished there you'll come over here to file vault this is an option to encrypt the hard drive on your Mac computer I strongly recommend that you turn this on make sure you know your password because if you forget your password or lose it and file vault file vault is turned on there's no way to retrieve your information so make sure you keep track of your password but again I would strongly recommend turning this on to encrypt your hard drive and then you'll also want to come over here to firewall and just double check make sure that the firewall is turned on if it's if it is not there will be a button here to turn it on and then also you can come over here to privacy and underneath analytics I would just make sure that these are not checked personally I want to increase my privacy and by unchecking this it will limit the amount of information that gets transmitted back to Apple also I would recommend going to the location services and I would uncheck anything here as well I would also not enable location services unless you're trying to look up something specifically and you want it to know your location you could come here and turn it on but what's finished I would recommend turning that off and then once you're done making any changes there you'll want to go ahead and click the padlock to save those changes for the last step for step number 10 you'll want to go down to the notes below and click on the link listed there which will take you to this page which is for ccleaner which will just clear out all the extra garbage data so we're going to go ahead and download the free version and click on free download and then download again and then once it's downloaded we're just going to double click on it to open it up here and you'll also want to make sure you have all other programs closed so I'm going to go ahead and close to flowery we're going to drag ccleaner into our Applications folder we're going to go over here and just double click on it to open it up and then once you have it open you'll get a window like this I'm just going to go ahead and maximize it so underneath the Mac OS X tab just make sure you have the following options selected I wouldn't go any lower than this option right here and then also underneath applications yours might be different from what I have just depending on what you have installed on your computer I would only focus on the browser's don't delete the saved password or saved form information out of any of those so just make sure your boxes match what I have and then again over here make sure that these match what you have as well if everything looks good you can go ahead and hit the Run button and this will just clean out all the extra garbage data once it is finished it will give you just report letting you know everything that was removed and so once that finish you can go ahead and just close CCleaner one other thing I should mention is once you're completely finished with all the steps I would go back to your Applications folder and remove both ccleaner and malwarebytes just to be thorough and to keep your computer clean be sure once you're completely finished that you go ahead and restart the computer and then you should be good to go if you have any questions or comments just let me know down below and I will respond as quickly as possible thank you for watching I greatly appreciate it and I hope you have a great day

How To Remove A Mac Computer Virus, Malware, Spyware, Maintenance, And Cleaning 2017

47 thoughts on “How To Remove A Mac Computer Virus, Malware, Spyware, Maintenance, And Cleaning 2017”

  1. This was a very helpful video. Thank you! I removed the Malwarebytes and empty the trash but I still have something on my cpu called “malwarebytes-Mac3.6.21.2055”

    Also, the Malwarebytes logo is still up on the top right of my screen. Why is that?

  2. Absolutely Brilliant! I don't usually comment on you tube videos but I just had to say thank you. This video is not only informative and easy to follow, it solved a problem I was having that the Apple Store could not rectify. My charger ins longer overheating, and the fan which refused to come off has miraculously done so.Thanks again!

  3. 1) All of a sudden flash player, youtube, and any videos aren't playing on my main mac (despite everything being updated). 2) Youtube "How to remove virus, malaware", spyware from mac. 3) Realize that I can't watch the video because of problem 1.

  4. I NEVER "LIKE" VIDEOS, BUT IF BY ANY CHANCE YOU GET SOME TYPE OF CURRENCY FROM MY "THUMBS UP" I'M GOING TO GIVE YOUR VIDEO THAT BECAUSE IT DESERVES IT… You broke everything down perfectly. Your voice didn't go on random tangents like most help videos on youtube. I honestly appreciate all the time you put into making this video… May you have a great day, week, LIFE! Keep up the good work my friend.

  5. Awesome Thankyou, I was trying to DL a video when I was asked update flash, updated and had a huge grey box right in the middle of my MacBook screen! Went to disk utility and could see and mounted disc called search offers which I've never seen before and wouldn't unmount. Followed you advice ran a scan with Malware bytes and problem solved 🙂 Thank you

  6. Great video.
    What are your thoughts about utilities like Onyx (for clearing caches, logs, etc), or CleanMyMac / Dr.Cleaner (for getting rid of junk files)?
    Heard mixed reports about CMM but have used Onyx for a few years to run maintenance tasks

  7. I am very new to Mac – just had one for three weeks – had been told I do not need an anti virus – always have used AVIRA on my PC – I went to APPS and installed it but could not find how to do a scan so I presume I should go to Avira itself and not the App Store? I also thought you were supposed to only install from the App Store? Would appreciate some clarification. Your video is very helpful – thank you so much

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